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Commonwealth Technical Services, Inc.
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1999 Commonwealth Technical Services, Inc. Last updated on Wednesday, 05-Jul-2006 17:11:29 EDT.

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06/20/2000 - CTSI Obtains 3Com Broadband Authorization
A major step towards completing our DSL service offerings was getting the authorization to sell the hardware required to interface the customer's computer or network to the ADSL lines provided by the telephone company. This was accomplished with our approval to sell the 3Com broadband product line. The 3Com product line includes the small office/home office router OfficeConnect 810 which is similar to the Cisco ADSL product we already had available. 3Com also brings a internal and external ADSL "modem" to our product offering, making single PC connections in small offices or home computers easy. These cost-effective products deliver superior performance and compatibility, and are backed be 3Com's support programs. More information on the modem products can be found at 3Com's HomeConnect site and info on the routers is at 3Com OfficeConnect site. To purchase these products, or find out about products bundled with ADSL service, give us a call. Products can also be purchased online by visiting our DSL Product Catalog.

DSL Service Now Available
We have completed our equipment and service installation to allow us to begin offering high-speed DSL Internet access to area homes & businesses. You will find complete information about the services available, pricing, and availability by visiting our Internet Services page. If you have further questions, or would like to order service, please contact us by telephone at 804-768-6707, or by email.

CTS signs DSL agreement with Bell Atlantic
We have chosen to partner with Bell Atlantic in order to be able to provide cost-effective, high speed ADSL Internet service to Richmond area homes and businesses. This partnership allows us to be your single point of contact for ordering and maintaining your ADSL service. We have also chosen Cisco Systems as our partner for providing our hardware to interface with Bell's ATM network in order to provide Internet service over their DSL lines. Cisco will also be providing caching hardware that we will use to accelerate all web access for ADSL, and our other dial-up and dedicated connection customers as well, making this addition a benefit to all CTSI customers. We expect to be able to offer ADSL services within the next 30 days, and will be making a formal service and pricing announcement shortly.

CTS Unveils New Web Site
In an effort to improve our service levels to our customers, and to provide timely information about our products and services, we have completely redesigned our web site. Among some of the improvements we have made are online shopping, online account management tools, dial-up number locator, product and service pricing and information, trouble reporting & technical support, easier navigation, and much more. Please feel free to explore our site and send us your feedback by choosing the contact us button on the left side of the screen.

CTS Adds Nationwide Service
In an ongoing effort to offer the most comlete service possible, we have added nationwide service to our Internet service offering. This will help us to reach areas of Virginia not covered by our own network, plus adds coverage in 45 states. Please see out national network map for details about the coverage area. In the locations covered, we can offer dial-up analog and ISDN connections.

CTS Celebrates 5 years
We want to again thank our customers as we celebrate our 5th anniversary of serving the computer needs of Central Virginia. We appreciate your support during our first 5 years, and look forward to the future.

Thanks to our outstanding service and customer satisfaction, we were asked in May to join the Central Virginia Better Business Bureau. Our mission is to continue to provide excellence in Information Technology solutions and strive for ongoing improvement in customer support.

CTS Offers FrontPage support
We now offer Microsoft Front Page support with our business web hosting accounts. Developers can now host their Front Page sites here, and there is no additional cost for this feature.

Throughout 1998 we have completed numerous upgrades to our service, including our 56K upgrade and subsequent upgrade to V.90. We also expanded our calling area to include Farmville, Arvonia, Buckingham, Dillwyn, Hopewell, Waverly, and Claremont. Finally, we added ISDN service, and introduced our email to pager service.

Help us find Amy Bradley.

We have now added additional calling areas to our service, giving us one of the largest local service areas of any local Internet provider. We now offer service in Goochland, Charles City, Powhatan, Petersburg, Dinwiddie and Ashland areas. Please check our coverage map to see if your calling area is included.

05/30/2007 - CTSI is now an Apple Authorized Business Agent
01/17/2003 - Wireless Internet access now available in Chesterfield, VA
05/13/2002 - CTSI Statement on Richmond dial-up transition
05/2/2002 - CTSI owners assist in Disaster Relief
08/10/2001 - Network upgrades complete
10/16/2000 - CTSI completes core upgrades